Pre-order Terms & Conditions
Last updated: 17 October 2026

Welcome to Abstraq Studio. By placing a pre-order through our website, you agree to the following terms and conditions. Please read them carefully before completing your purchase.

1. About Pre-orders
The Diwali Edit features made-to-order, 3D-printed LED diyas available for pre-order.
Placing a pre-order confirms your request to purchase the selected product, subject to successful payment and order confirmation.
Dispatch of pre-ordered products is scheduled to begin on 20 November 2026. Placing an order before this date does not mean the product will be dispatched immediately.

2. Payment
Full payment of the order amount, including any applicable shipping charges, is required at checkout unless otherwise stated.
Your order will be considered confirmed once payment has been successfully received and the order confirmation has been issued.

3. Order Preparation and Dispatch
Each product is prepared on demand. Dispatch will begin from 20 November 2026, and the timing of individual orders may vary depending on production volume, product availability and order sequence.
Dispatch means the order has been handed over to the shipping carrier. It does not guarantee delivery by a particular date.
We will make reasonable efforts to communicate significant changes to the expected dispatch timeline.

4. Delivery and Shipping
We currently ship within India only.
Shipping charges are:

• Orders below ₹500: ₹80.

• Orders of ₹500 or more: Free shipping.

Delivery timelines depend on the destination and shipping carrier. Please refer to our Shipping & Delivery Policy for further information.

5. Product Information and Variations
We make reasonable efforts to ensure that product photographs, descriptions, colours and dimensions are represented accurately.
As our products are 3D-printed, minor variations in surface finish or appearance may occur. Such variations are part of the manufacturing process, provided the product remains consistent with its description.
Please review all product details before placing your order.

6. Order Cancellations
If you wish to cancel an order, contact us as soon as possible using the details provided on our website.
We will review the request based on the order's production and fulfilment status and inform you whether cancellation is possible.
Any cancellation or refund will be handled in accordance with our Returns & Refunds Policy and applicable law. Nothing in these terms excludes rights that cannot lawfully be excluded.

7. Delays and Unforeseen Circumstances
We aim to fulfil orders within the stated timelines. However, production issues, unusually high order volumes, courier disruptions, severe weather or other unforeseen circumstances may affect dispatch or delivery.
If a significant delay occurs, we will make reasonable efforts to inform affected customers and discuss the available options in accordance with applicable law.

8. Damaged, Defective or Incorrect Orders
If you receive a damaged, defective or incorrect product, please contact us with your order number and supporting photographs or videos.
We will review the issue and provide an appropriate resolution in accordance with our Returns & Refunds Policy and applicable consumer-protection requirements.

9. Pricing and Availability
Product prices and availability are displayed on the website and may change for future orders.
Any change in pricing will not alter the confirmed price of an existing order, except where a correction or adjustment is permitted by applicable law and communicated appropriately.
If we are unable to fulfil a confirmed order, we will contact you to discuss an appropriate resolution, including a refund where applicable.